When New York City was in the thick of its bedbug crisis in 2010, I’ll admit I avoided the city at all costs. I tried to dodge business trips there and certainly didn’t plan any vacations to the Big Apple. Why would I want to willingly subject myself to a high risk of contracting itchy, annoying little mites that someone else left behind?
These 3 Phrases Will Only Make Your Hospitality Crisis Communication Worse
Posted by
SheaDavis on December 14, 2015
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Topics: Hospitality, brand reputation