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  • PHOTO culture
    Creating a powerful workplace culture Creating a powerful workplace culture

    Creating a powerful workplace culture

Creating a powerful workplace culture

  Defining culture is like defining a brand.  It’s who you are. It’s what makes you memorable. It’s what makes people want to do business with you. In business, there are five key elements of culture: Vision Values Vibe and Energy Norms and Processes History:  The experiences that make you who you are today as a company As companies grow, newer employees have no connection the company’s history. They don’t know about the early days, the struggles, the times when a handful of employees wore many hats. It’s important to share those stories in order to grow what we at Mitchell like to call “authentic culture.” This is created one employee at a time. You must take the time to tell stories that bring the culture to life – that make it stick. Here are three simple ways to […]
  • conflict definition
    Building confidence and credibility as a communicator in difficult situations Building confidence and credibility as a communicator in difficult situations

    Building confidence and credibility as a communicator in difficult situations

Building confidence and credibility as a communicator in difficult situations

  Even the most seasoned communicators can find themselves in a variety of demanding and difficult situations. What sets you apart from others is the ability to handle these situations while maintaining confidence and credibility as a communicator. Here are a few examples of demanding situations: You are sharing information that is debatable or is a “hard truth” for the audience. Your audience is skeptical or unfriendly to you, your organization and/or your topic. Your audience is “checking out” of your presentation via a side conversation, a cell phone, checking email or simply nodding off. You are not able to effectively convince or sell your audience on your ideas or position. You have one or more detractors in the audience who are interrupting you, discounting your information or posing questions before you are finished. Situations like these […]
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    Could the #AppleLive debacle happen to you? Could the #AppleLive debacle happen to you?

    Could the #AppleLive debacle happen to you?

Could the #AppleLive debacle happen to you?

  We all saw (or maybe we didn’t) Apple’s live stream yesterday, and it got us thinking about the importance of planning and executing a live event. And thanks to this from the folks at HubSpot, we can all read why. Live streams are a great tool, as they have the ability to put people from all over the world in the same location, and are fairly inexpensive. And, as The Wire shows us, they can be used for a variety of topics. But, the reality is that sometimes things don’t play out the way they were designed. And if a company like Apple can have difficulties, then it’s clear that it could happen to anyone. It’s critical for brands to see the importance of planning, and to strive for technical […]
  • collaboration PHOTO
    Avoid the most common mistakes of collaboration Avoid the most common mistakes of collaboration

    Avoid the most common mistakes of collaboration

Avoid the most common mistakes of collaboration

  Collaboration. It’s one of those “right answer” words. Whatever your work challenge is, collaboration, it would seem, is never wrong. Except when it is. One of the most common mistakes of collaboration is assuming that everyone must collaborate, all the time. “In one of our recent leader team meetings,” shared one of our clients, “our entire senior group spent 45 minutes discussing how to format our new letterhead. Later, I added up the collective time we spent, and it was an expensive decision. We have this belief that everyone has to have a voice in every decision.” She’s right. Collaboration is one of those wonderful attributes that, when exercised to an extreme, can become an expensive liability. To collaborate effectively, then, teams must first discuss explicitly when they will collaborate… and (importantly) when […]